Terms and conditions

1. Legal Notice

This website is the exclusive property of FINEST KUEST LIMITADA, with legal address at Rua 5 de Outubro N027 Distrito de Santarem Conselho: Coruche Freguesia; Coruche. Fajarda e Erra 2100 – 127 Coruche, headquarters at Avenida da República, n.o 6, 1o Esq., 1050-191 LISBOA, with NIPC 515112976, with a share capital of EUR 84,000.00. These Terms and Conditions regulate the conditions of access and use of Kuest website accessible through the URLs: https://www.kuest.travel/ The use of this website assigns all those who access it the condition of user of the website ("User") and express the full, complete and unconditional acceptance by this Legal Notice, in its version and in force at each moment. Access to and use of this website, the services and information provided through it, is generally free of charge for Users and does not require prior subscription or registration. The acquisition of Kuest services can only be made with registration of the User and/or payment of the products specifically considered. As a User, you declare, under your exclusive responsibility, to be of legal age and/or to have enough knowledge, in accordance with the applicable legislation, to comply adequately with the provisions of this Legal Notice. The information contained in this website is not exhaustive in relation to the matters to which it refers and may always not be correct and/or updated . KUEST, to the maximum extent permitted by law, assumes no responsibility for inaccuracies or omissions in the information contained in this website, nor for any decisions taken based on that information by users, nor assumes any responsibility for any consequences or other direct, indirect or specific losses or damages arising from the access or use of the website, nor any information contained therein. KUEST may use links to improve the browsing experience but is not responsible for the privacy and/or security policies and/or contents of the original sites, so recommends the User to check them. KUEST, is not responsible for the content of any websites managed by third parties who have given access to its website, or which can be accessed through the KUEST website. By providing on this website a link to a website operated by a third party, KUEST does so in the good faith and belief that this website contains or may contain additional information relevant to that displayed on its website. The existence of such a link does not imply the review and approval of the website operated by third parties, by KUEST, which may present conflicting information to that presented on our website. This website has been prepared by KUEST and may be subject to change at any time, particularly to supplement the information available on it. Any doubts that the User may have, should be addressed to the following e-mail address: info@kuest.travel

2. Use of the Site

The User undertakes to use this website, the information or products provided through it, in accordance with the law, as well as morality, generally accepted good customs and public order. The User will abstain and undertakes not to use the site for illicit purposes or effects, contrary to what is established in this Legal Notice, harmful to the rights and interests of KUEST, of third parties, or that in any way may cause damage, disable, overburden or deteriorate the site or prevent the normal use or benefit of the same by the Users.

3. User Registration and possible assignment of access keys

When registering the User, he will select, by choice and with total freedom, his username ("login"), according to the instructions, and must choose a password ("password"). The password may be changed by the User at any time, following the instructions of the service itself. The User undertakes to make a diligent use of the Access Keys (user and password), as well as not to make his Access Keys available to third parties. KUEST is not responsible for the improper use of the Access Keys, committing the User to communicate to KUEST, as soon as possible, the loss or theft of these, as well as which as any risk of access by third parties through its use.

4. Intellectual and Industrial Property Rights of the Site

The intellectual and industrial property rights of this website and of the different elements contained therein are the property of KUEST and are protected by Portuguese law, under the Copyright and Related Rights Code, the Industrial Property Code and other applicable laws, as well as by international treaties, copyrights or registered trademarks. KUEST does not grant any license or authorization to use any kind of industrial and intellectual property rights over any property or content related to this site, or any of the products provided to Users on it. An unauthorized use or exploitation or in violation of the provisions of this Legal Notice, the contents, services or any other rights arising from the Portal, will give rise to the exercise of actions KUEST considers convenient in defense of their interests.

5. Applicable Law

The access and use of this website is regulated by Portuguese law. The conditions of operation and use of this website are exclusively governed by the laws of Portugal, and the competent court for the resolution of any disputes is the court of the headquarters of KUEST, with waiver of any other. In the event that any or all of the provisions of these Terms and Conditions are considered partially or totally invalid, illegal or ineffective by a competent authority, the said provision(s) shall be considered null and void, and the remaining valid provisions shall be maintained and shall be complied with, under the legal terms.

E-Commerce on KUEST

The purchase of services in E-Commerce at KUEST website is subject to the following terms and conditions:

1. Object

1.1 These General Conditions in force are intended, with the order form, and the other elements referred to in them, to regulate the terms and conditions that will govern the provision of the Services contained in the KUEST website.
1.2 The purchase of any service on the KUEST website implies acceptance of these General Conditions of Sale Online.
1.3 Access to KUEST website is free of charge and does not require the prior subscription or registration of the user.

2. Services, Price and Content Information

2.1 KUEST reserves the right to modify, without prior notice and at any time, the information and commercial offer presented on: services, prices, promotions and commercial conditions.
2.2 The images illustrating each service at KUEST website may differ from the service subsequently delivered.
2.3 Services for sale on the KUEST website are subject to existing availability of resources and orders will be processed on a first-come, first-serve basis. In the event of a temporary or permanent impossibility to provide the services described, the customer will be duly advised and an alternative product/service with similar characteristics will be suggested.
2.4 Under Portuguese law, the prices of products are indicated in € (euros) and include VAT at the legal rate in force.

Order and payment

3.1 In order to make a purchase on the KUEST website, you must register as a customer. Once registered, you can place your order and buy by selecting the services you desire, if selfmade KUESTS, your order will be transformed in a complete KUEST that will be sent to you for acceptance and payment. You must follow all the steps described in the communication with yourself for the order/purchase to be successfully completed.
3.2 After confirmation of the order/purchase at KUEST, an e-mail will be sent to the contact address registered by the customer at the time of formalization, with all the details about required as well as invoicing information. Any concerns in the process the customer should contact KUEST through the phone number 00 351 211582250 or through the email: info@kuest.travel.
3.3 If an order/purchase cannot be fulfilled in part or in full, the customer will be immediately contacted by KUEST.
3.4 The KUEST website offers the user the following payment method: bank transfer, credit card.
3.5 The proof of payment must be sent to the e-mail:
lorenzo@kuest.travel or info@kuest.travel.
3.6 Payments are received in euros, regardless of the currency in which the transaction is made. The conversion rates for payments made in other currencies will be communicated by the customers bank.

KUEST headquarters - Lisbon 30 August 2019